Phil Whitaker Cars TestimonialsUsed Volvo Specialists, Farnham Common, Slough
Here are just a few comments from our customers. You can submit your own comments by clicking here.
15/04/2008 - Submitted via e-mail by B&CS
"Dear Phil, Dave, Jerry and Dan,
Many thanks for the excellent service provided.The car was prepared to an exceptional level and delivered as promised.
We`ve just received the compliementary chocolates - nice touch, thanks for that."
12/04/2008 - Submitted via e-mail by AT
"Just wanted to say a quick thanks for the recent excellent service from yourselves. I purchased a V70 in exchange for my much loved XC90 Ocean Race. Jerry dealt with the sale and was polite and professional in every respect. I had to return the car 2 weeks later for a couple of minor problems, these were repaired free of charge very quickly and your service department were friendly and again, very professional. BTW, thanks for the choc`s, my wife loves them!! Many Thanks"
22/11/2007 - Submitted via e-mail by AH
"Just a note to say many thanks for the work carried out on my XC90 yesterday. I`ve completed the survey request and posted it, but just for you information, i`ve given special note to the freindliness of staff, attention to deal and care towards good customer satisfaction.
Your team always go the extra mile, and it was nice to get home and realise that you had also given it a thorough clean as well!
Many thanks again."
19/09/2007 - Submitted online at pwcars.co.uk by MB
"Dear Potential Buyer,
Just purchased an S60 from PW Cars and I am very pleased indeed. Good bunch of guys who know their stuff and offer genuine quality service. If you hunt around on the web you will find the prices here VERY good. We also got a box of chocolates from the guys which is a nice touch."
16/08/2007 - Submitted online at pwcars.co.uk by LG
"I have recently bought a 7yr old Land Rover Discovery from you.As you know it had a few initial problems which were sorted out quickly without any fuss or bother.
It is now running well and I am very pleased with it.
I was impressed with the friendly and relaxed manner in which you handled all aspects of the sale.
Over the years I have bought many cars from a variety of dealers,however you are probably the first totally honest car dealer I have ever come across. I can certainly highly recommend you.
Good Luck, L.G."
15/08/2007 - Submitted online at pwcars.co.uk by BS
"Many thanks for the fantastic service & a helpful handover. As usual everything was spot on with no problems. It really was a pleasure to deal with you again, my wife thanks you for the chocolates & says she will ration them to one each evening. HA HA!!
Thanks, B.S."
03/07/2007 - Submitted online at pwcars.co.uk by CR
"Been meaning to contact you and say many thanks for the "turquoise" V70 you sold me, my wife has grown to like the colour. (Absolutely nothing to do with the chocolates you sent) its a brilliant car. See you next year for a service. Many thanks.
C.R."
28/06/2007 - Submitted online at pwcars.co.uk by KS
"Hi Dave,
I`d just like to take this opportunity to thank you for your assistance, patience (with my endless emails!) and excellent communication, keeping informed throughout the process and resulting in the purchase of my lovely black C70. A smooth transaction indeed!
Also, thanks go to Charlie for the delivery and everyone else involved in making the vehicle run and look superb for it`s age.
I will willingly recommend your excellent sales service and cars to all and will definitely return in the future!
THANK YOU
K.S."
25/05/2007 - Submitted online at pwcars.co.uk by PR
"PWCars have just returned my car to me having carried out some refurb work to my wheels and leather - and the job has been completed to a very high level of satisfaction. PWCars attention to detail, customer service and professionalism was without fault! The wheels look like new - as does the leather!
P.R."
23/04/2007 - Submitted online at pwcars.co.uk by MG
"Thanks PWCars.co.uk!
I first heard about your company when I was looking for a car in August 2006. I looked at two of your S60 D5s and was impressed by the knowledge and enthusiasm of the team at PWC. Even though I bought a S60 D5 elsewhere, confident that you knew your stuff, I decided that I would do servicing through yourselves. When service time came around the car was booked in and I decided to go for a Sports Upgrade.
The engine seems smoother and overtaking is now effortless. MPG has stayed about the same whilst GPM (Grins Per Mile) have gone up considerably!
M.G."
07/04/2007 - Submitted online at pwcars.co.uk by CH
"Thanks PWCars.co.uk!
After buying my car through eBay I found the service top class even opening on a Sunday for me to collect my car for the drive home to Wales. It never missed a beat since I have put another 10 thousand miles on it without a problem will be using again very soon for a rica upgrade to a s80 T6 I am buying and the chocolates were a surprise I never expected! Top blokes the lot of you highly recommended.
C.H."
08/01/2007 - Submitted online at pwcars.co.uk by SR & HR
"Hi Phil,
Just to say thank you for sorting us out with a great car and superb service and custumer care. Your business ethos is terrific, hence we will be back when this car needs replacing in 4 years time. At the same time we are spreadig the word around, if our friends need a good second hand Volvo, go to you.
It was interesting what you said about the suspension on my old T5. It certainly explains why the suspension was so hard and why we had to travel very slowly over speed bumps etc on the road, it often felt like the backend was lifting it self up and coming down with a big bang.
I know that if I had bought the Volvo from you in the first place this would have been sorted out before I bought the car. In other words I dont need to check the car out before buying it, I know you have sorted everything out before I drive away. It gives us peace of mind, and I dont mind paying extra for that. Its worth it. So thank you very much and I wish you all success in 2007 and beyond. Keep it up.
Grateful thanks.
S & H"
07/12/2006 - Submitted online at pwcars.co.uk by NJ
"Dear Mr Whitaker
I felt I had to write a few lines to thankyou. The professionalism and integrity I have been shown whilst purchasing a car from yourselves has been second to none. I am in no doubt to recommend you and your establishment to others. In particular Mr Dave Shaw who recognises that a gentlemans handshake is his word. A top effort all round. Once again thankyou."
06/12/2006 - Submitted online at pwcars.co.uk by RG
"I must praise Dave for his excellent service during the recent purchase of my car. It was only one of your trade clearance cars & not even a Volvo, but at no point was I made to feel like a less important customer.
The respray done on the bonnet between first seeing the car & purchasing it was superb - as good as new! Friends & colleagues can`t believe how little money I had to part with for my new car.
Finding a box of top quality chocolates from you through my letterbox this morning was a delightful surprise! I really have been impressed with my experience as a customer of yours & am thrilled with my car.
My sincere thanks & don`t hesitate to use my comments on your testimonials section."
27/11/2006 - Submitted online at pwcars.co.uk by JS
"Hi,
Was just browsing through your stock of V70`s when I saw the opportunity to submit customer comments. I recently had my V70 in for a minor repair with the electric fan and 2 new tyres, and I have to say, the service recieved was second to none. Up until that point I had always used main dealers, but certainly in future, I will be returning to you for any repairs and servicing my V70 will require. Honest service, honest pricing and reliability, thankyou. I will want to upgrade my V70 for a newer version at some point, and when the right one comes along, I will certainly be hoping to be in a position to do a part-ex.
Once again, many thanks."
25/10/2006 - Submitted online at pwcars.co.uk by JH
"Your website is better than ever!"
25/10/2006 - Submitted via email by NY
"On a final note I just want to say that the car is absolutely thrilling to drive (in a straight line at least), the power delivery is faultless and the speeds it will attain are frightening. I have done 7000 miles in it already and I cant think of a much better car to do them in"
20/10/2006 - Submitted online at pwcars.co.uk by SS
"I was delighted to receive your chocolate gift after purchasing a Volvo 2 weeks ago. I was so impressed with your sales people and have been telling lots of people about how easy it was to buy a car from you and how helpful you have been."
20/10/2006 - Submitted online at pwcars.co.uk by CH
"I feel I must contact you to say how impressed I have been with the service I have received. In the general course of events I bought a relatively cheap car - based on the price of others on the forecourt. However, the service I received both from Phil and other members of staff was excellent, nothing was too much trouble. If business thrives on returning customers then yours must surely do so! Not only will I return but I will recommend you to familiy and friends. The chocolates were a master stroke."
20/10/2006 - Submitted online at pwcars.co.uk by PD
"Enjoying the new car very much. Helen & I thought that the chocolates that you sent were a lovely touch. Thanks again. Ps. Kids love the rear facing seats"
16/10/2006 - Submitted via email by VP
"I love the car. Still getting used to all the refinements. Thanks for your attention and kindness."
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